Introduction
This Privacy Policy explains how Smooth Capital LLC collects, uses, and protects your personal information. We respect your privacy and are committed to protecting your personal data. This policy informs you about how we handle your personal data when you visit our website and explains your privacy rights.
Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal identification information (name, email address, phone, etc.)
- Financial information necessary for transactions
- Wallet or transaction identifiers supplied when you initiate optional payments through third parties
- Usage data and analytics
- Device and browser information
- Communication data and correspondence with our team
- Technical data including IP address, login data, and platform usage statistics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Authenticate users and prevent fraud
- Comply with know-your-customer (KYC) and anti-money laundering (AML) regulations
- Send notifications and updates about our services
- Respond to your comments, questions, and support requests
- Protect against fraud and abuse
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security practices include:
- Encryption of sensitive data at rest and in transit
- Regular security assessments and testing
- Access controls and authentication for internal systems
- Training on data protection and security
- Monitoring of systems for suspicious activity
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
Sharing of Information
We may share your personal information with:
- Service providers who perform services on our behalf
- Financial institutions and payment processors to facilitate transactions
- Legal and regulatory authorities when required by law
- Professional advisors such as lawyers, auditors, and insurers
- Business partners in connection with certain services
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, erase, restrict, port, and object in relation to your personal data.
Cookies and Tracking
We use cookies and similar technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children
Our platform is not intended for children under 18, and we do not knowingly collect personal information from children under 18.
Changes
We may update this Privacy Policy from time to time on this page.
Contact
Questions: privacy@smooth.fund